Reservation, Cancellation & Refund Policy

Adult Classes & Opens

  • Class reservations open 8 days in advance.

  • Cancellations require at least:

    • 12 hours notice for most classes (Learn, Play, Power, Dance, etc.)

    • 12 hours notice for Intro to Rolla

  • Late cancellations:

    • Monthly Members: $10 fee for late cancel; $25 fee for no-shows

    • Credit Pack Holders: lose one credit

    • Intro to Rolla: $10 reschedule fee; no-shows charged full price

Workshops & Courses

  • Cancellations require 7 days notice before the start date.

  • No refunds or credits for missed classes once the course has begun.

Kids, Youth & Teen Programs

  • Registration fees are non-refundable.

  • Withdrawal requests:

    • 4+ weeks before start: no additional tuition owed

    • < 4 weeks before: first tuition payment due

    • Within 7 days of program start: first & second tuition payments due

    • 7+ days after program start: full tuition is required

Events, Rentals, & Retail

  • All event tickets, rentals, and store purchases are final; no refunds or transfers.

  • Ticket support: info@ticketleader.ca