Rolla Skate Club Policies

Cancellation Policy

Rolla Skate Club requires 15 days notice for cancellation or changes of monthly memberships and 4 hours notice of cancellation for classes. Late class cancels will be charged at the rate of the missed session. No shows will be charged at the rate of the missed session plus a $10 no show fee. We are unable to offer refunds on classes or memberships.

Workshops or Progressive Classes require 7 days notice from start date for cancellation. We are unable to offer refunds/credits on missed classes during Workshops and/or Progressives.

Event tickets and/or pre-rentals sold through Rolla Skate Club are non refundable and are not transferable.

Holds are applicable on recurring monthly memberships with 15 business days notice up to a maximum of 3 months. A $10 administration fee will be charged monthly for all memberships on hold.

Privacy Policy

Rolla Skate Club is committed to protecting the privacy of its members.  We will never sell or share your information without your consent. Read our full Privacy Policy Here.

Image Policy

Rolla Skate Club may take photographs of members during classes or events to be used on social media or in email newsletters. Please contact us prior to attending lessons or events if you do not want your image shared.

Gender Inclusion Policy

Sport inclusion is a fundamental value for Rolla Skate Club and a True Sport principle. We also recognize that having a more diverse organization will only strengthen our sport. As a result, our organization is fully committed to providing a safe, supportive and respectful environment for all of our participants, members and staff regardless of any differences based on race, national or ethnic origin, colour, religion, age, sexual orientation, gender identity and expression, or disability. Read our full Gender Inclusion Policy Here.

Children at Class Policy

Your child/ren is/are welcome to accompany you to your Rolla class, provided that they can remain seated on the stage or in the seating area for the entire class duration. For insurance and safety reasons, children may not be in the skating area at any time, except to travel with you/a caregiver to the bathroom or stage area. No skating, scootering, biking etc. by children is allowed at Rolla Skate Club at any time. Our primary responsibility is to the safety and enjoyment of our Rolla customers, and your little people.  If a child’s behaviour is disruptive to the class or skaters, we will ask you not to bring them to class in the future.